Privacy Policy
Effective Date: [Add Date Here]
1) Introduction
This Privacy Policy explains how ePoutine (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website and services.
2) Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone/WhatsApp number
- Order and enquiry details: messages submitted through forms, preferences you share
- Cook registration details: location, food types, experience details (if you submit them)
- Technical information: basic device/browser data and approximate location based on IP (if available through standard server logs)
3) How We Use Information
We use personal information to:
- Respond to enquiries and support requests
- Process cook registration requests and contact applicants
- Improve website performance and user experience
- Maintain security and prevent fraud/spam
4) Sharing of Information
We do not sell your personal information. We may share limited information only when necessary:
- With service providers that help us operate the website (hosting, email services)
- To comply with legal obligations or lawful requests
- To protect the rights, safety, and security of users and our platform
5) Cookies
Our website may use cookies or similar technologies to improve functionality and understand general usage. You can control cookies through your browser settings.
6) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
7) Security
We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
8) Your Choices
You may request access, correction, or deletion of your personal information (subject to legal requirements). To make a request, contact us using the details below.
9) Third-Party Links
Our website may contain links to third-party sites (e.g., WhatsApp). We are not responsible for the privacy practices of those external sites.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11) Contact Us
If you have questions about this Privacy Policy, please contact:
ePoutine Support
Email: [info@epoutine.com]
Phone/WhatsApp: [Add Number Here]